Privacy Policy
Last updated: March 8, 2026
This Privacy Policy explains how Tax Loader collects, uses, stores, and protects information when you use our website, application, billing flows, and related services.
1. Information We Collect
We may collect account information, company connection details, encrypted credentials, run history, download metadata, billing records, and messages you send through support or contact forms.
2. How We Use Information
We use information to authenticate users, run download jobs, store and retrieve files, process billing, provide support, improve reliability, and maintain security, fraud prevention, and audit trails.
3. Credentials and Sensitive Data
Company credentials are handled as sensitive data. The application encrypts credentials before storage and uses them only to perform requested tax-document retrieval workflows on your behalf.
4. Storage, Logs, and Retention
We store run records, downloaded files, and operational logs to provide the service and support troubleshooting. If debugging features are enabled, screenshot artifacts may also be stored for failed or reviewed runs.
5. Third-Party Services
We rely on third-party infrastructure and processors, including cloud hosting, storage, authentication, and payment providers such as Stripe, to operate the service. Those providers process data only as needed to deliver their services.
6. Security
We use reasonable technical and organizational safeguards to protect data, including access controls, encryption for sensitive values, and service-level monitoring. No system can guarantee absolute security.
7. Your Choices
You may update company data, billing preferences, or account settings from the application. If you need help with data questions or account deletion requests, contact us using the details below.
8. Contact
Questions about this Privacy Policy can be sent to [email protected] or mailed to 123 Innovation Drive, Tech City, 12345.